In odoo real time chat platform, You can put a filter on your customer profile database and find audiences by country and language to provide them with better customer care by using the right language and tone.
Odoo real time chat platform allows you to multitask by keeping conversations with your customers and provide effective customer chat support services even when you are looking for important information in the back end.
Provide quality professional services to the customers by taking feedback from your customers through a rating tool provided in odoo chat support service platform for live chat sessions. Customers have to rate the chat support service after their questions have been catered.
By using readymade business reply mail templates, spend less time on frequently asked questions. Customize replies according to the need and add shortcuts.